全职 Restaurant Manager - Outlet Manager 工作, 薪水 up to MYR 5,300, Invictus Mart Federal Territory 公司招聘中 - Ricebowl

Company: Texas BBQ Barn (*************)

Location: Klang Valley Outlets (Cyberjaya / KL Cheras / Shah Alam)

Position: Restaurant / Outlet Manager

Employment Type: Full-time

Reports To: Head of Operations

About Us

At Texas BBQ Barn, we bring authentic low-and-slow Texas smoked barbecue to Malaysia. Specializing in 100% Halal slow-smoked prime beef ribs, lamb Denver, pulled meats, and Southern sharing platters, we are committed to delivering deep smoky flavors, warm Southern hospitality, and strict adherence to Halal standards across our dining outlets, catering services, and ready-to-eat products.

Job Summary

We are looking for an energetic, hospitality-driven Restaurant Manager (Outlet Manager) to spearhead daily outlet operations. You will manage both Front-of-House (FOH) guest experiences and Back-of-House (BOH) kitchen/assembly coordination, ensure strict Halal compliance and food safety, manage high-volume dine-in and online delivery orders, and inspire a customer-centric team.

Key Responsibilities

1. Daily Operations & Guest Experience

• Lead shift operations to deliver efficient, attentive Southern-style hospitality in a vibrant, family-friendly smokehouse setting.
• Oversee table seating flow, reservations (Pixalink / WhatsApp), and floor turnaround during high-traffic lunch, dinner, and weekend peak hours.
• Proactively engage with guests, solicit feedback on food quality and smoking profiles, and resolve customer concerns with professionalism and care.
• Coordinate takeaway orders, frozen vacuum-sealed pack pickups, and delivery platform fulfillment (e.g., Beep/GrabFood/ShopeeFood) to avoid fulfillment delays.

2. Halal Assurance, Food Safety & Smokehouse Quality

• Strictly implement and uphold Halal compliance (JAKIM standards) across all handling, storage, preparation, and presentation of food and beverages.
• Coordinate closely with the smokehouse/kitchen team to ensure meats (brisket, ribs, lamb, poultry) are handled according to strict holding temperature and slicing protocols.
• Enforce hygiene, cleanliness, pest control, and local council/health authority standards across dining floors and prep counters.

3. Team Leadership & Roster Management

• Train, mentor, and motivate floor captains, cashiers, runners, and kitchen crew.
• Plan weekly shift rosters that align with peak sales forecasts while managing labor cost percentages.
• Conduct daily pre-shift briefings to align the team on meat availability, daily platter targets, group party reservations, and upselling priorities.
• Maintain team discipline, monitor punctuality, and conduct regular performance assessments.

4. Cost Control & Inventory Oversight

• Manage daily register cash balancing, credit card/e-wallet settlements, and POS closing reconciliations (StoreHub/POS systems).
• Monitor outlet inventory: track usage of smoked meats, sides, marinades, packaging materials, and beverages to minimize shrinkage and food waste.
• Work with the central kitchen/commissary team to forecast stock replenishment for fresh and blast-frozen retail packs.

Requirements & Qualifications

• Experience: Minimum 2–4 years of supervisory or managerial experience in a fast-casual, full-service restaurant, or meat/grill-focused concept.
• Halal Certification Awareness: Solid understanding of Halal food handling, cross-contamination prevention, and Malaysian food safety hygiene regulations.
• Technical Proficiency: Experience with restaurant POS systems (e.g., StoreHub, Lightspeed, or Toast) and reservation/delivery portals.
• Leadership & Composure: Proven ability to coach team members and remain calm and organized under pressure during rush hours.
• Customer-Centric: Genuine passion for customer service, team motivation, and meat/BBQ culture.
• Availability: Willing to work on shift rotations, weekends, and public holidays.

Preferred Qualifications

• Certification in Halal Food Handling or Halal Executive training is an advantage.
• Basic understanding of BBQ smoking cuts (brisket, beef short ribs, lamb ribs) and temperature holding.
• Valid Typhoid vaccination (required prior to commencement).

Pay: RM1,500.00 - RM5,300.00 per month

Benefits:

• Additional leave
• Meal allowance
• Meal provided
• Opportunities for promotion
• Professional development

Application Question(s):

• Do you have working knowledge of Halal food handling standards (JAKIM guidelines) and basic restaurant food hygiene
• Are you able and willing to work rotating shifts, including Friday–Sunday peak dinners, public holidays, and weekend shifts?
• How many years of restaurant supervisory or management experience (e.g., Outlet Manager, Assistant Manager, Floor Supervisor) do you have?
• Which restaurant POS / inventory systems have you actively managed?
• Which outlet location(s) are you able to commute to reliably on a daily basis (Cyberjaya, KL Bandar Sri Permaisuri, or Shah Alam?
• what is expected salary?

Work Location: In person