JOB DESCRIPTION:
- Greet and attend to guests with a positive, friendly, and helpful attitude.
- Take guests’ orders accurately and communicate orders clearly to the relevant team.
- Answer questions about the menu and provide suitable recommendations to guests.
- Recommend additional menu items, beverages, desserts, or promotions where appropriate.
- Serve food and beverages promptly and ensure orders are accurate according to the customer’s order and receipt.
- Stay updated on menu items, promotions, daily specials, and any menu changes.
- Attend to guests throughout their dining experience and ensure their needs are addressed promptly.
- Handle guests’ concerns and complaints professionally and escalate issues to the supervisor or manager when necessary.
- Clear and reset tables promptly and maintain the cleanliness of the dining and service areas.
- Communicate effectively with team members and management to ensure smooth restaurant operations.
- Maintain a neat appearance by wearing the required uniform and adhering to the company dress code.
QUALIFICATIONS:
- Fresh graduates and entry-level candidates are encouraged to apply.
- Training will be provided.
- Passion for the F&B industry, hospitality, and customer service.
- Good interpersonal and communication skills.
- Strong attention to detail and ability to work in a fast-paced environment.
REQUIREMENTS:
- Able to work shifts, weekends, and public holidays.
- Highly motivated, energetic, and positive working attitude.
- Quick learner and able to work well as part of a team.
- Friendly, attentive, and approachable when dealing with guests.
- Able to remain professional during busy periods.
Job Types: Full-time, Permanent
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
- Professional development
Work Location: In person