全职 Assistant Store Manager - Store Manager (adidas) 工作, 薪水, MAP Active Asia East Region (Singapore) 公司招聘中 - Ricebowl

The key accountability of the Assistant Store Manager (ASM) or Store Manager (SM) is to drive store profitability, maintain staff productivity, and foster a proactive selling environment. Candidates must have prior experience working at Changi Airport terminals and be willing to work flexible airport shifts, including early morning and midnight shifts.

Requirement:

Sales & business acumen

• Take full ownership of the store and its commercial success.
• Manage the controllable operating expenses to keep within the agreed budget.
• Analyze relevant data to probe and challenge the status quo.
• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
• Drive continuous improvements in the store’s sales, productivity and profitability.
• Ensure the legal and financial integrity of the store.

Customer Service

• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
• Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Ensure proper in-store Brand execution according to established standards and directives.
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.

Operations and Processes

• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
• Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
• Direct the shop operation on a daily basis to ensure delivery of commercial targets.
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
• Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
• Ensure cash register transactions are processed quickly and accurately.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
• Participate in planning & presenting monthly team meetings.
• Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery in order to achieve sales targets.
• Inventory management - Prepare, manage & execute accurate bi-yearly stocktake to avoid product shrinkage.
• Provide monthly consumer and retail feedback to all retail adidas related teams.
• Ensure offices and stockroom are clean and provide for a good working environment.
• Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and leadership

• Manage and coordinate the recruitment with HR/District Manager and ensure training of store team members.
• Ensure all HR policies and procedures are adhered to.
• Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
• Share best practices to drive the collective performance of all district stores.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance development and increase performance.
• Plan and implement the Recognition Program.
• Ensure staff receive on the job coaching, mentoring & education.