- Islandwide (Singapore) Singapore
工作地点
职位描述
岗位职责
5+ years of experience with ServiceNow
Proficient in javascripting (can write server side / client side scripts)
Can understand and modify Service Portal related changes (good understanding of angular js)
Experience on ITSM/ITOM/ITAM/Service portal/ATF
Integration experience (via API or any other connectors)
Act as the overall technical owner for ServiceNow implementations and enhancements
Define technical & development guidelines
Review and approve technical scripts, and configurations
Ensure platform performance, security, scalability, and upgrade readiness
Drive adherence to ServiceNow best practices and OOTB-first approach
Hands-on development using: Business Rules, Script Includes, UI Policies, Client Scripts, Flow Designer, Integration Hub, Scheduled Jobs, Service Catalog, Order Guides, Workflows
Lead complex customizations while minimizing technical debt
Handle advanced troubleshooting, performance bottlenecks, and production issues
Support data loads, transformations, and data validation strategies
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