- Geylang Southeast (Singapore) Singapore
全职 Client care 工作, 薪水 up to SGD 2,600, CHIANG KONG SERVICES PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl
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职位描述
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Company Overview
The client is located in Singapore, providing luggage services and retail at Singapore Changi Airport, serving airlines and travelers with quality support and products.
Job Summary
This full-time role combines customer service and sales to resolve customer issues, generate leads, and support business growth at a busy airport luggage service center.
Responsibilities
Resolve customer complaints by identifying root causes, delivering effective solutions, and ensuring complete follow-up for satisfaction
Handle incoming customer calls to assess needs and proactively generate new sales leads
Collect and analyze customer feedback to prepare reports recommending product or service improvements to management
Foster open communication and build trust within the team to contribute to achieving team targets
Manage multiple tasks efficiently and maintain performance under pressure in a fast-paced environment
Required competencies and certifications
Ability to work a 6-day work week including weekends and public holidays
Strong communication, active listening, and conflict-resolution skills
Preferred competencies and qualifications
1 year experience
Other Information
Location Singapore (Central/East)
Work Schedule 6-Day Work Week (Includes Weekends & Public Holidays)
Benefits Full CPF Contributions Statutory Benefits (Annual/Medical Leave)
How to Apply Interested candidates, please email your updated resume to *************
Singapore Changi Airport Airlines luggage services provider and luggage retailer services center for singapore.
The client is located in Singapore, providing luggage services and retail at Singapore Changi Airport, serving airlines and travelers with quality support and products.
Job Summary
This full-time role combines customer service and sales to resolve customer issues, generate leads, and support business growth at a busy airport luggage service center.
Responsibilities
Resolve customer complaints by identifying root causes, delivering effective solutions, and ensuring complete follow-up for satisfaction
Handle incoming customer calls to assess needs and proactively generate new sales leads
Collect and analyze customer feedback to prepare reports recommending product or service improvements to management
Foster open communication and build trust within the team to contribute to achieving team targets
Manage multiple tasks efficiently and maintain performance under pressure in a fast-paced environment
Required competencies and certifications
Ability to work a 6-day work week including weekends and public holidays
Strong communication, active listening, and conflict-resolution skills
Preferred competencies and qualifications
1 year experience
Other Information
Location Singapore (Central/East)
Work Schedule 6-Day Work Week (Includes Weekends & Public Holidays)
Benefits Full CPF Contributions Statutory Benefits (Annual/Medical Leave)
How to Apply Interested candidates, please email your updated resume to *************
Singapore Changi Airport Airlines luggage services provider and luggage retailer services center for singapore.
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