全职 Live Host Trainer 工作, 薪水, Glad2Glow Malaysia Federal Territory 公司招聘中 - Ricebowl

Job Descriptions:

Set and Monitor GMV Targets: Establish clear GMV (Gross Merchandise Value) targets for each live host, monitor individual performance metrics, and implement strategies for continuous improvement.

Performance Tracking and Analysis: Continuously track and analyze the performance metrics of live hosts, ensuring alignment with business objectives and targets.

Host Training & Development: Provide comprehensive training for hosts, focusing on key areas such as communication, appearance, engagement techniques, and live-streaming skills. Ensure all hosts are equipped with the tools and techniques for success.

Create and Implement SOPs: Develop and implement Standard Operating Procedures (SOPs) to ensure hosts adhere to established best practices, maintaining consistency and quality across all live sessions.

Host Performance Testing & Feedback: Conduct regular testing of hosts' live performance to identify areas of improvement, provide constructive feedback, and create targeted improvement plans.

KPI Setting & Tracking: Establish personalized Key Performance Indicators (KPIs) for each live streaming host, ensuring clarity in performance expectations. Regularly monitor and report on host achievements against these KPIs.

Daily Reporting to Operation Management: Prepare and update daily performance reports, summarizing host activities, GMV data, KPI results, and any noteworthy performance insights for Live Streaming Operation management.

Job Requirements:

Minimum 1 year of proven work experience as Live Streaming Host/ Live Streaming Host Trainer or any relevant experience

Possess minimum education level Diploma in any relevant field

Proven leadership abilities: Strong leadership skills are essential to effectively guide, mentor, and motivate Live Streaming Host

Sales Expertise: In-depth knowledge of sales techniques and strategies is crucial to train and support hosts in achieving their sales goals

Understanding of Platform Regulations: Thorough understanding of the rules, regulations, guidelines, and best practices for live-streaming on platforms such as TikTok and Shopee.