全职 Business Operations Specialist 工作, 薪水, Alibaba Group Federal Territory 公司招聘中 - Ricebowl

Contract Position, Work for Alibaba Group

Work Place: Lazada office, UOA Corporate Tower, Kuala Lumpur

【Job Resonsibility】

1. Financial Reconciliation & Settlement Operations

• Execute manual reconciliation and settlement flows for business accounts receivable (AR) in compliance with regulatory and partner requirements.

• Manage end-to-end monthly closing activities: generate invoices, perform reconciliation with external partners, and ensure timely settlement.

• Analyze reconciliation data to identify discrepancies, resolve issues, and provide accurate answers to related queries.

• Handle monthly partner-specific reconciliation for Singapore (Add-on & MP products, 3 partners) and Malaysia (MP products, 4 partners).

2. Marketplace Growth & Marketing Operations Support

• CRM Management: Execute manual push notification setups and conduct manual customer outreach for benefit expiry reminders.

• Marketing Content Deployment: Edit banner visuals and manage the setup/upload of marketing banners across key digital interfaces (e.g., homepage, Paylater, wallet), including slot coordination with relevant stakeholders.

• Promotion Execution: Support campaign setup by creating Customer Data Platform (CDP) segments and configuring vouchers/promotions.

【Job Requirement】

• 2-4 years of experience in business operations, finance operations, or a similar analytical/execution role.

• Proven experience in manual reconciliation, invoicing, and settlement processes, preferably within a fintech, financial services, or regulated industry.

• Hands-on experience with for manual campaigns and marketing content management for online/eComm platforms.

• Experience in cross-functional coordination, managing multiple external partners, and adhering to monthly financial closing cycles.

• Analytical & Detail-Oriented: Strong ability to manage complex reconciliation data with high accuracy.

• Operational Excellence: Skilled in executing standardized, repetitive operational tasks efficiently and reliably.

• Communication & Coordination: Excellent skills to coordinate with internal teams (Marketing, Product, Finance) and external partners.

• Tool Proficiency: Advanced proficiency in Excel (for data analysis and reconciliation); familiarity with CRM marketing, user growth targeting and analysis, and basic graphic editing tools is a plus.

• Adaptability & Proactivity: Ability to manage multiple work streamsand proactively follow up on dependencies (e.g., slot requests).