全职 销售经理 工作, 薪水, Udesk_Global Federal Territory 公司招聘中 - Ricebowl

Company Description

Udesk is a leader in customer service software with AI integration, trusted by over 50,000 global customers. Our software enhances customer interactions via text, mobile, phone, email, chat, and social media, ensuring top connectivity and responsiveness. Udesk prioritizes customer satisfaction with AI translation and multilingual bots for seamless communication. We ensure a personalized and visualized customer journey, elevating your service delivery experience. 

Role Description

This is a full-time role located in Kuala Lumpur, Malaysia for a Sales role. The position level will be determined based on your experience and qualifications, ranging from Sales Executive to Sales Director..

Key Responsibilities:

•⁠ ⁠Manage and execute sales operations to drive revenue growth.

•⁠ ⁠Develop new business opportunities through prospecting, networking, and market analysis.

•⁠ ⁠Handle customer service inquiries and ensure high levels of client satisfaction.

•⁠ ⁠Lead and mentor the sales team (applicable for Sales Manager level; supervisory duties may vary for lower levels).

•⁠ ⁠Monitor tender and procurement information from clients, government entities, and other sources, and follow up on potential opportunities.

Day-to-Day Tasks (examples based on typical activities, which may vary by level):

•⁠ ⁠Implement and monitor sales strategies, including setting targets and tracking performance metrics.

•⁠ ⁠Maintain and build strong customer relationships through regular follow-ups, meetings, and personalized solutions.

•⁠ ⁠Collaborate with other departments (e.g., marketing, product, and support) to enhance overall service delivery and address client needs.

•⁠ ⁠Contribute to achieving sales targets by generating leads, closing deals, and reporting on progress.

•⁠ ⁠Conduct daily cold calls and cold emails to identify and engage potential clients.

•⁠ ⁠Track and follow up on tenders, procurement announcements, and related information from clients and government sources.

•⁠ ⁠For higher levels (e.g., Sales Manager): Oversee team activities, conduct performance reviews, and provide training.

• The position offers competitive compensation including sales bonuses based on performance, as well as a benefits package that includes statutory contributions to EPF (Employees Provident Fund), SOCSO (Social Security), and EIS (Employment Insurance System), along with annual leave and sick leave in accordance with Malaysia employment laws.