HOUSEKEEPER
Reports to: Housekeeping Manager (HKM), Assistant Housekeeping Manager (AHKM)
- Room Cleaning: Clean and prepare guest rooms according to the hotel's standards, including making beds, dusting, vacuuming, and replenishing supplies such as toiletries and linens.
- Public Area Maintenance: Ensure public areas such as lobbies, hallways, and restrooms are clean and well-maintained. Regularly check and address any cleanliness issues in these areas.
- Laundry Services: Handle laundry tasks, including washing, drying, folding, and ironing linens and towels as required. Ensure that clean linens are stocked and ready for use.
- Guest Requests: Respond to guest requests for additional supplies or special cleaning needs promptly and courteously. Report any maintenance issues or damages to the supervisor.
- Inventory Management: Assist with managing cleaning supplies and equipment. Ensure that cleaning supplies are used efficiently and report low stock levels to the supervisor.
- Health & Safety Compliance: Follow health and safety regulations, including proper handling and storage of cleaning chemicals. Use personal protective equipment (PPE) as required and follow safety procedures.
- Team Collaboration: Work collaboratively with other housekeeping staff and departments to ensure efficient operations and a high standard of cleanliness throughout the hotel.
- Documentation: Maintain records of completed tasks and report any issues or special requests to the housekeeping supervisor. Ensure all housekeeping duties are completed as per the schedule.
Authority:
- Follow instructions and guidelines provided by the housekeeping supervisor or manager.
- Report any guest complaints, maintenance issues, or discrepancies to the supervisor.
- Handle and use cleaning supplies and equipment according to established protocols and safety guidelines.
Requirements:
- Education: Sijil Pelajaran Malaysia (SPM) or equivalent.
- Experience: Previous experience in housekeeping or a similar role is preferred but not required.
- Skills: Strong attention to detail, ability to follow instructions, good physical stamina, and excellent customer service skills
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person