About the role
We are looking for a proactive and organised Senior Operations Executive (Office) to manage daily office operations and coordinate activities across internal teams. This role works closely with management to ensure smooth workflows, timely follow-up, and effective execution of operational plans.
Key Responsibilities
- Manage daily office operations and coordinate operational priorities across departments.
- Act as a key point of contact between office teams, warehouse personnel, and drivers to ensure clear communication and timely follow-up.
- Coordinate order processing, stock availability, and delivery arrangements with the relevant teams.
- Review delivery requirements and support route planning, scheduling, and resource allocation.
- Resolve day-to-day operational issues, coordinate corrective actions, and escalate major matters to management.
- Coordinate procurement activities, purchasing processes, and vendor communications.
- Prepare and review operational reports, documentation, and records to ensure accuracy and completeness.
- Monitor outstanding tasks and operational deadlines, ensuring timely completion across teams.
- Guide administrative and operations support staff on daily processes and work priorities.
- Support management in operational planning and implementing business initiatives.
- Identify workflow gaps and implement improvements to strengthen coordination and operational efficiency.
- Maintain accurate records and ensure consistent adherence to internal procedures.
Requirements
- Degree in any discipline, preferably in Business Administration, Business Management, Supply Chain Management, or a related field.
- Proficient in Warehouse Management Systems (WMS), Microsoft Office, Google Workspace and AI tools
- Relevant experience in wholesale trade, retail, or FMCG.
- Knowledge of delivery route planning and logistics coordination.
- Good communication and interpersonal skills, with the ability to coordinate effectively across departments.
- Strong organisational, problem-solving, and follow-up skills.
- Able to take ownership of tasks, manage competing priorities, and work independently.
- Able to work 5.5 days (Mon-Fri 8am to 5pm, Sat 8am to 12pm)
Pay: $3,500.00 - $4,000.00 per month
Benefits:
- Employee discount
- Professional development
Education:
- Bachelor's or equivalent (Preferred)
Experience:
- FMCG/Retail: 2 years (Preferred)
Work Location: In person