- 6 TEMASEK BOULEVARD Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Key responsibilities:
• Reporting to the Deputy General Manager, MSC Asia Regional Office
• Focusing primarily on Business-as-Usual (BAU) operations and project implementation
• Documentation and Knowledge-Base recording
• Troubleshooting and providing solutions; seeking appropriate resource and assistance where required
• Perform ready-for-business pre-checks before official business hours
• Ad-hoc responsibilities as assigned by the Information Systems Director
Pre-requisites:
• Diploma/Degree in Computing, IT or equivalent qualifications.
• Certifications (e.g. MCSE, CCNA, etc) are an added advantage.
• At least 3 years of experience in relevant field is preferred.
• Demonstrate excellent written and spoken communication skills, and be bilingual.
• Strong analytical and problem‑solving skills, with the ability to troubleshoot complex issues effectively.
• A collaborative team player with drive, initiative, and a results‑oriented mindset, complemented by excellent interpersonal skills.
• An enthusiasm for learning about current and new technologies.
• Proven ability to resolve a high number of incidents and work well under pressure.
• Willing to be on standby for emergency response and to support after‑hours maintenance work when required.
Candidates should possess knowledge of, and experience in, the following skills:
Cloud & Systems
• Microsoft Azure, Windows Server 2019 and above, Active Directory, Microsoft Entra ID, Office 365
• Server admin, HA/DRP (SQL Always On, Failover Clusters, SRM/ASR)
• SAN, Zoning, LUN, MPIO management
Virtualization & Deployment
• VMware, Hyper-V, Virtual Networks
• WSUS, Intune deployment
Networking & Security
• IP protocols: ICMP, TCP, DNS, DHCP, SMTP, VLAN
• Routing/switching: EIGRP, OSPF, BGP, MPLS, HSRP/VRRP
• Firewalls: Fortinet, Palo Alto, Aruba; VPN
• DNS filtering, antivirus, IPS/IDS, threat protection
• Proxy technologies; interpreting security logs; SingCERT familiarity
Collaboration & Access
• SharePoint Online, Microsoft Teams
• Exchange Online
• Citrix Workspace, RDS
Operational & Project Experience
• Daily IT operations & project rollout
• Troubleshooting & documentation
• Regional, multi-domain environment exposure
• ITSM (ServiceNow), audits, ISO compliance
重要安全守则
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