- Singapore
全职 Renewal Relationship Manager 工作, 薪水, Maybank 公司招聘中 - Ricebowl
工作地点
职位描述
岗位职责
Job Description
The ideal candidate will:
Qualification
The ideal candidate will:
- Support SME Banking’s Business units SME+ Segment, RM/BDM through timely and accurate processing of renewal for existing accounts.
- Conduct 1st line of assessment to determine complexity of accounts.
- Attend to customer requests within the SLA and provide basic advice and service to meet customers’ needs with regards to account renewal.
- Attend to queries from RM, team head and Credit approver during account approval process.
- Provide referrals for additional facilities to RM/BDM from renewal portfolio while processing the renewals.
- Timely processing of renewal for existing accounts.
- Contacting Customers and obtain required documents for renewals.
- Generating and submitting of IA checklist and call memos.
- Checking of AAs and credit paper for onward submission to management for approval.
- Attend to CMS’s queries.
- Conduct 1st line of assessment to determine complexity of accounts
- To perform first line check on all renewal accounts based on pre-determined criteria.
- Filter and assign accounts between RM/BDM and Renewal Relationship Manager.
- Attend to customer’s queries (if any), understand customer’s new/additional request and refer to RM/BDM if needed.
- Attend to customer’s queries.
- Enquire and up/cross sell.
- Refer queries to RM/DBM if there are new/additional facilities request.
- Relationship-Manager
- Financial-Statements
- Collaboration
Qualification
- General degree, preferably in area of accounting and finance.
- Possess experience in a front office role.
- Basic understanding of financial statements.
- Have a flair for writing.
- Able to work both independently and as a team.
- Good communication skills.
- General knowledge of banking products.
- Meticulous and analytic in nature.
重要安全守则
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