The Client Service Associate plays a crucial role in providing exceptional customer service and patient care at Minmed Screening Centres. Acting as a service ambassador, this position ensures a welcoming experience for participants during their health screenings.
Role & Responsibilities:
Provide a high level of customer care to participants who visit us for their health screening
Manage participants’ enquiries and appointments in a professional manner
Assist with clinical procedure such as ECG and other biometric measurements
Keep proper clinical records in line with requirements of MOH
Maintain good housekeeping and perform other duties which may be assigned
Requirements:
Diploma education
Experience in healthcare or clinic setting advantageous
Applicants with Hospitality background is an advantage
Good interpersonal and communication skills
Strong customer and service-oriented posture
Minmed Group is a leading and innovative healthcare provider transforming preventive health, primary care, and wellness.
We operate 5 executive health screening centres islandwide, including our flagship at Paragon, with in-house diagnostic imaging.
Our network of 30 GP clinics delivers accessible, high-quality primary care.
As Singapore’s largest onsite health screening provider, we bring health screening to workplaces and communities.
Partnering with the Health Promotion Board, we champion wellness programs in fitness, nutrition, and chronic disease management.
Technology powers everything we do, enabling a modern, user-centric approach to healthcare.