- Kuala Lumpur Federal Territory Malaysia

工作地点
职位描述
岗位职责
· Act as a senior technical owner for Microsoft 365 administration, supporting secure, reliable and well-governed services across Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Microsoft Entra ID, Microsoft Defender and Microsoft Purview.
· Manage the overall Microsoft 365 tenant configuration, service health, change readiness, governance and lifecycle management.
· Administer users, groups, roles, licensing, mailboxes, distribution lists, shared mailboxes, Teams, SharePoint sites and OneDrive services.
· Own complex Microsoft 365 troubleshooting, including mail flow, authentication, permissions, Teams meetings, collaboration, file access, OneDrive sync, compliance and endpoint-related issues.
· Configure and support Exchange Online, including mail flow, transport rules, connectors, retention policies, shared mailboxes, hybrid Exchange considerations and email security controls.
· Configure and maintain Microsoft Teams policies, meeting settings, voice/calling features, app permissions, lifecycle controls and collaboration integrations.
· Manage SharePoint Online and OneDrive permissions, sharing settings, site collections, sync issues, data governance and user adoption improvements.
· Implement and monitor Microsoft security and compliance services, including Conditional Access, MFA, audit logging, Defender for Office 365, Defender XDR, Purview, DLP, retention, eDiscovery and sensitivity controls.
· Deploy, secure and manage endpoints using Microsoft Intune, Endpoint Central and related tools, including compliance policies, configuration profiles, application deployment, app protection and Windows Autopilot.
· Support and maintain Windows, macOS and Linux environments, including endpoint stability, application issues, patching, operating system configuration and performance troubleshooting.
· Administer and troubleshoot Active Directory and hybrid identity services, including Microsoft Entra ID, AD Connect, DNS, DHCP, Group Policy, OU structure, sites and services, domain trusts and replication.
· Support infrastructure services including VMware/vSphere, Windows and Linux servers, storage, SAN/NAS technologies, iSCSI, Fibre Channel, networking fundamentals and cloud services such as Azure, AWS, EC2 and AWS WorkSpaces.
· Support and management of Confluence and Jira environments.
· Provide senior-level support for onsite and remote users across global offices, taking ownership of incidents, service requests and escalations through to resolution.
· Support and maintain meeting room and collaboration technologies, including Logitech Tap, Poly Studio and related audio-visual systems.
· Develop PowerShell, Bash, Microsoft Graph and Power Automate solutions to automate administration, reporting, provisioning, deprovisioning, monitoring and repeatable support tasks.
Pay: RM10,000.00 - RM13,000.00 per month
Benefits:
Work Location: In person
重要安全守则
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