jobs in Far East Hospitality Management (S) Pte Ltd

全职 Guest Service Executive (Islandwide) 工作, 薪水, Far East Hospitality Management (S) Pte Ltd 公司招聘中 - Ricebowl

Guest Service Executive (Islandwide)

Far East Hospitality Management (S) Pte Ltd

全职

Singapore

分享
保存

工作地点

  • Singapore

职位描述

岗位职责

Custom Field 3: 17027

Guest Service Executive (Islandwide)

Responsibilities

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

重要安全守则

申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。

了解更多