Role DescriptionWe are looking for an experienced and dynamic Sales - Key Account Manager for Airline Cargo Sales in Kuala Lumpur, Malaysia. The Ideal candidate will be responsible for managing and expanding key account, developing new business opportunities, and driving revenue growth within the airline's cargo industry. The role requires strong relationship management and the ability to work closely with airlines, freight forwarders, and logistics partners.Job Description/ Responsibilities:
- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
- Identify and acquire new customers to expand the company's market presence.
- Drive revenue generation by implementing local cargo strategies
- Monitor market trends and report on market conditions and trends to leverage competitive advantage
- Manage the day-to-day contact with key account agents and shippers for revenue generation
- Able to work with team of Sales to provide customer-centric solutions to customers
- Airlines/ Airfreight market
- Excellent sales and negotiation skills
- Coordinate with internal teams to ensure smooth service delivery and prompt resolution of customer issues.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- Well-organized and process oriented
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products.
Job Requirements:
- Malaysia citizen or Permanent Residency Holder is required
- Proven experience in a Sales role, preferably within the Airline Cargo Sales, Freight Forwarding, GSA or the Logistics industry.
- Strong knowledge of the Malaysian air cargo market.
- Excellent negotiation, presentation skills and Customer relationship management.
- Managing and directing a sales team.
- Excellent written and verbal communication skills
- Dedication to providing great customer service.
- Well structured, highly professional individual who is results focused.
Job Type: Full-time
Experience:
- Customer service Executive: 1 year (Required)
Work Location: In person