全职 People Analytics - Workforce Transformation Manager (CCP PMET) 工作, 薪水 up to SGD 6,000, BMG Hospitality Central Region (Singapore) 公司招聘中 - Ricebowl

About the Role

BMG is building an HR function that combines practical HR management with people analytics, HRMS, AI-assisted workforce planning, digital recruitment, automated scheduling and manager decision support. This is not intended to be a conventional HR administration role.

Key Responsibilities

Build and manage manpower planning across BMG hotels, Gabriel Restaurants and shared services.

Convert hotel occupancy, opening plans and operational forecasts into manpower and recruitment requirements.

Operate and continuously improve BMG's HRMS.

Conduct user testing, workflow review and HR data-quality controls.

Use AI-assisted scheduling and rostering tools and investigate exceptions before approval.

Analyse staffing, vacancies, attendance, productivity and workforce risks.

Use approved AI tools to structure candidate information, support candidate matching, prepare communications and organise recruitment pipelines.

Maintain human judgement in all employment and hiring decisions.

Build employee skills matrices covering operational, digital and AI competencies.

Digitise onboarding, appraisal, training and employee-development workflows.

Develop dashboards covering hiring funnels, manpower, attendance, training, utilisation and retention.

Convert HR operational problems into system requirements together with the Hospitality AI Systems & Capability Manager.

After competency is demonstrated, coach managers and employees on approved HR and AI workflows.

CCP Growth Skills

Business Needs Analysis

Technology Adoption and Innovation

Productivity Improvement

Digital Fluency

Structured Career Conversion

The programme is intended to develop an HR professional or suitable career switcher into an AI-enabled people and workforce transformation manager. Training may cover HR analytics, workforce forecasting, HRMS, AI scheduling, digital recruitment, process redesign and responsible AI.

Suitable Background

Candidates may come from HR, recruitment, operations, manpower planning, business administration, workforce scheduling, project management or other transferable people/operations roles.

BMG Hospitality Pte. Ltd. is a Singapore-based hospitality and lifestyle company building a technology-enabled ecosystem across accommodation, food & beverage, talent, education, community, digital marketing and media.

Our core hospitality concept, Capsule Modern, focuses on modern, well-designed and affordable accommodation for the next generation of travellers. We aim to combine efficient hotel operations, strong guest experiences, social interaction and technology to create a scalable hospitality platform. Our target guests include independent travellers, digital natives and younger international visitors seeking convenient locations, quality facilities, value and community experiences.

Alongside our hotels, BMG Hospitality is developing Gabriel Restaurants to support both hotel guests and external customers. The restaurant platform is designed to complement hotel operations through breakfast services, food and beverage offerings and social experiences while developing its own standalone revenue streams.

BMG operates with an asset-light approach, focusing primarily on leasing and converting suitable properties rather than purchasing real estate. Standardised operating procedures, technology, centralised management and disciplined project execution are intended to allow new properties to be developed and launched efficiently.

Technology and artificial intelligence form an important part of BMG's operating philosophy. We are building a cloud-based management environment covering hotel operations, revenue management, reservations, customer relationship management, finance, HR, recruitment, project management, marketing, social media, reporting and management dashboards. Our managers are expected to use AI as a practical working tool to improve productivity, decision-making, communication and reporting.

Beyond hotels and restaurants, BMG is developing an ecosystem that includes talent recruitment and development, BMG Academy, affiliate marketing, community programmes and digital media. These businesses are intended to support the hospitality platform by developing employees, creating additional distribution channels, building customer communities and creating new sources of revenue.

BMG's organisational culture is built around entrepreneurship, accountability, continuous learning and measurable performance. We believe technology should empower employees rather than replace the human relationships that remain fundamental to hospitality. Team members are encouraged to understand the commercial impact of their roles, develop leadership capabilities and continuously improve the systems they manage.

The company is currently focused on establishing and scaling its Singapore operations, with longer-term opportunities across selected Asian markets. As BMG grows, we are building a management team capable of creating repeatable operating systems that can support multiple hotels, restaurants and related businesses across different locations.

Our objective is to build more than a collection of hotels. We aim to develop an integrated hospitality ecosystem where accommodation, food, technology, talent, education, community and digital distribution work together to create stronger customer experiences, operational efficiency and sustainable long-term growth.