Job Summary
Oversee and optimize daily business operations by planning staff schedules, supervising employees, managing customer relations, coordinating with suppliers, monitoring performance, and ensuring compliance with safety and company policies.
Responsibilities
Oversee daily business operations to maintain smooth workflow and achieve operational goals
Plan and coordinate staff schedules and work assignments to optimize resource allocation and productivity
Supervise employees to ensure adherence to company policies and procedures, fostering a compliant work environment
Monitor business performance metrics, operational costs, and service quality to identify areas for improvement
Manage customer relations by addressing feedback and resolving complaints to enhance customer satisfaction
Coordinate with suppliers to maintain sufficient inventory and resources for uninterrupted operations
Prepare detailed operational reports and implement process improvements to increase efficiency and effectiveness
Ensure compliance with workplace safety and hygiene standards to maintain a safe working environment
We are a licensed employment agency specializing in foreign manpower recruitment. We are MOM-Licensed, and we have a Comprehensive Licence (non-FDW) allowing us to place Local Workers or Foreign Workers.