Responsible for the end-to-end asset transfer process across both local and foreign markets, ensuring operational efficiency, risk mitigation, and adherence to regulatory requirements.
Serve as the primary escalation point for operational issues, exceptions, and client concerns within the team.
Manage and oversee Singapore Securities Borrowing & Lending (SBL) activities and trade affirmation processes.
Process and monitor scripless conversions, cross-border transfers, and scripdepositions across multiple markets.
Respond promptly and professionally to enquiries from clients, Trading Representatives, counterparties, custodians, and internal stakeholders.
Liaise closely with counterparties and custodians to resolve transfer, and operational issues.
Ensure compliance with internal procedures, regulatory requirements, and documentation standards.
Review, evaluate, and streamline existing operational processes to enhance efficiency, strengthen controls, and reduce operational risk.
Coordinate the collection of proxy voting instructions and prepare submission documents for relevant authorities and issuers.
Support operational initiatives, system enhancements, testing exercises, and other ad-hoc projects assigned by management.
Effectively managed communications and issue resolution with global counterparties and custodians across multiple time zones, ensuring timely settlement, asset transfers, and risk mitigation.
Key Requirements
Excellent verbal and written communication skills with the ability to engage effectively with clients and stakeholders at all levels.
Advanced proficiency in Microsoft Office applications, particularly Excel (including VBA and Macros), Word, and PowerPoint.
Proven ability to work effectively under pressure, manage competing priorities, and meet tight deadlines.
Strong analytical and problem-solving capabilities with a focus on continuous process improvement and risk management.
Collaborative team player with the ability to build strong working relationships across departments and external parties.