- Melaka Malaysia
工作地点
职位描述
岗位职责
Job Descriptions
1. Scope of Work
Overall responsibility for the Management Office and site team, covering administration, accounts, facilities, maintenance, security, housekeeping, service contracts, procurement, meetings, statutory matters, reporting, handover/defect management and emergency response.
2. Key Responsibilities
a) Read, understand and implement the house rules, relevant AGM/EGM and committee resolutions, Strata Management Act 2013, Strata Management Regulations 2015 and other applicable legislation.
b) Read and understand all service-provider contracts and ensure each contractor performs within the approved scope of work.
c) Lead and supervise the Facility Manager, Building Executives, Accounts and Administration team and coordinate with HQ on manpower, attendance, discipline and performance matters.
d) Conduct scheduled site walks of common areas and facilities, identify issues and ensure corrective actions are followed through to completion.
e) Oversee administration, accounts, facilities, maintenance, security, housekeeping, landscaping and other appointed service providers.
f) Attend to escalated resident enquiries, complaints, difficult situations and emergencies professionally.
g) Monitor daily collections, operational issues, staff/service-provider attendance and reports submitted by the site team.
h) Conduct regular meetings with staff and service providers and attend meetings with the Developer, JMB/MC, consultants, authorities and contractors when required.
i) Prepare and collate weekly and Monthly Management Reports (MMR), incident reports, monitoring reports, meeting papers, notices and correspondence.
j) Monitor service-provider performance, quotations, procurement, purchase requests, contractual obligations and renewal requirements.
k) Monitor payment of operational outgoings including service providers, utilities, statutory charges, insurance and other approved goods/services.
l) Ensure statutory forms, notices, meeting minutes and required records are prepared and issued within the required timeline.
m) Coordinate building handover, vacant possession, defect management, testing/commissioning and common-property matters where applicable.
n) Maintain or ensure proper inventory and asset records for common areas, facilities, fixtures and fittings belonging to the Developer/JMB/MC.
o) Plan and monitor preventive/corrective maintenance and ensure statutory maintenance requirements are complied with.
p) Lead emergency response and incident management and ensure proper escalation to Management.
q) Attend training and carry out any other related duties assigned by Management.
3. Key Skills & Attributes
a) Strong leadership, communication, stakeholder-management and problem-solving skills.
b) Good report writing, meeting management and follow-up skills.
c) Strong understanding of strata management, building operations and service-provider management.
d) Able to manage multiple priorities, deadlines and a multidisciplinary site team.
4. Requirements / Qualifications
i. Diploma/Degree in Property Management, Building Management, Facilities Management, Real Estate or related discipline;
ii. Preferably 5–10 years of relevant high-rise facilities/technical experience with a strong Engineering, M&E or Building Services background. Must be technically competent and able to coordinate effectively with the Developer, Main Contractor, consultants, contractors and internal technical team;
iii. Mandarin-speaking is an advantage.
iv. Relevant experience in property/building management is preferred.
v. Available to commence work in December 2026. Immediate hiring.
5. Working Relationship
General Clause: The employee may be required to perform other duties reasonably related to the position and operational requirements as assigned by the Company from time to time.
Job Types: Full-time, Permanent
Pay: RM6,500.00 - RM7,500.00 per month
Ability to commute/relocate:
Application Question(s):
Experience:
Work Location: In person
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