- Paya Lebar Road Geylang Southeast (Singapore) Singapore
全职 Call Centre Officer (6 months contract) 工作, 薪水 up to SGD 3,000, WILSON PARKING (SINGAPORE) PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl
Call Centre Officer (6 months contract)
WILSON PARKING (SINGAPORE) PTE. LTD.
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职位描述
岗位职责
Responsibilities:
Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
Identify and escalate any carpark issue.
Provide information to customers for any carparks enquiries like pricing, availability etc
Research, identify and resolve customer complaints by understanding the root of the problem
Monitoring of carpark entrance / exit condition via CCTV cameras
Ad hoc duties assigned by superior and managers
Requirements:
Must be able to perform 12 hours shift duties
Basic computer knowledge
Able to multi-tasks and work in an intense environment
The Wilson Group was established in 1962 in Australia. It has since grown to include over 800 car parks from Australia, New Zealand, Hong Kong, Korea, China, Malaysia and Singapore. The brand is well regarded as the market leader in parking with an emphasis on integrity and service. Wilson Singapore, the largest private car park operator locally, has over 300 sites and 350 staff island wide.
We are looking for an outstanding individual to be part of our team contributing to the overall growth of our business.
Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
Identify and escalate any carpark issue.
Provide information to customers for any carparks enquiries like pricing, availability etc
Research, identify and resolve customer complaints by understanding the root of the problem
Monitoring of carpark entrance / exit condition via CCTV cameras
Ad hoc duties assigned by superior and managers
Requirements:
Must be able to perform 12 hours shift duties
Basic computer knowledge
Able to multi-tasks and work in an intense environment
The Wilson Group was established in 1962 in Australia. It has since grown to include over 800 car parks from Australia, New Zealand, Hong Kong, Korea, China, Malaysia and Singapore. The brand is well regarded as the market leader in parking with an emphasis on integrity and service. Wilson Singapore, the largest private car park operator locally, has over 300 sites and 350 staff island wide.
We are looking for an outstanding individual to be part of our team contributing to the overall growth of our business.
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