Job Description:
- Maintain the store’s cleanliness, organization, and overall presentation to provide a welcoming and attractive environment for customers.
- Supervise and manage the staff members, including task delegation, staff performance evaluation, handling employee-related matters, and preparing work schedules.
- Oversee clinic inventory management by monitoring stock levels, conducting regular checks, and arranging timely replenishment of supplies.
- Welcome and assist customers, handle phone enquiries, address customer feedback and complaints professionally, and supervise cashier operations to ensure smooth checkout and payment processing.
- Drive sales performance by achieving assigned targets and business goals set by the company.
- Foster a positive, cohesive, and harmonious working environment across all levels to enhance teamwork and support staff retention.
JOB REQUIREMENTS:
- Minimum 1 year of proven experience in managing a clinic, beauty salon or a similar operational role.
- Good understanding of clinic operations and industry best practices.
- Strong customer service skills, with the ability to handle customer enquiries, requests and complaints professionally and tactfully.
- Sales-driven and customer-focused, with the ability to drive business performance and enhance customer satisfaction.
- Professional, self-motivated and proactive, with the ability to work independently and take initiative.
- Excellent written and verbal communication skills in both English and Mandarin.
- Positive mindset with a proactive and solution-oriented attitude.
- Ability to develop and implement effective policies and procedures while maintaining high service quality and operational standards.
Why join us?
We provide:-
salary + commission
annual leave
medical insurance
Refresh Group has become a leading healthcare provider in Singapore. The Group was founded out of an unwavering mission to provide excellence and professional care. Over the years, the Refresh Group has expanded its offerings beyond its flagship Refresh Bodyworks store, which launched in 2005 with an initial focus on foot reflexology and body massage, and has since diversified its offerings , covering a wide range of health and wellness treatments to meet the unique needs of its clients.
The team of 200 seasoned professionals combine their expertise and passion to create solutions and unrivaled experiences for everyone seeking beauty and wellness.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by Refresh Group and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [*************]. To receive career assistance from e2i, please visit e2i’s website [*************]
Job Types: Full-time, Permanent
Pay: Up to $5,000.00 per month
Benefits:
- Flexible schedule
- Professional development
Experience:
- Outlet Manager: 1 year (Preferred)
- Mandarin: 10 years (Required)
Work Location: In person