Reponsibilities:
Provide professional assistance to shoppers and tenants, ensuring excellent service and addressing inquiries promptly
Assist with administrative tasks related to gift redemptions, mall promotions, and gift voucher sales
Offer directional support to shoppers and tourists
Handle complaints and suggestions
Manage and update the database daily
Administer written and verbal feedback from the desk
Respond to incoming calls and inquiries
Perform other ad-hoc duties as assigned
Requirements:
Minimum GCE N Level qualification
Good communication and interpersonal skills
Able to work in a fast-paced and dynamic environment
Customer-oriented with a positive attitude and a passion for providing excellent service
Able to work independently and as part of a team
Other Informations:
Monday to Sunday (5-day work week, rotating shift)
Working Hours: 11:15 AM to 9:00 PM (1 hour break)
Rest Days: 2 days off per week!
Work Schedule: Willing to work on weekends and public holidays
If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.
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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi