The Telco Product Owner is responsible for owning and driving end-to-end product delivery for telecom solutions, including OSS, BSS Systems. The role bridges business stakeholders and technology teams to ensure scalable, customer-centric, and commercially viable telco products.
Responsibilities
- Own and manage the product backlog for telco OSS/BSS applications
- Translate business, regulatory, and customer requirements into clear user stories, acceptance criteria, and priorities
- Work closely with business stakeholders, architects, UX, and engineering teams to deliver value-driven solutions
- Define product vision, roadmap, and release plans aligned with telco transformation initiatives
- Support integration with network, charging, provisioning, and third-party systems
- Participate in sprint planning, backlog grooming, reviews, and retrospectives
- Ensure compliance with telco standards, SLAs, and regulatory requirements
- Track KPIs, product performance, and continuously optimize customer experience and revenue outcomes
Requirements:
- Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field
- 10 years of experience as a Product Owner / Business Analyst in the telecommunications domain
- Strong hands-on experience with OSS/BSS Applications
- Solid understanding of end-to-end telco processes (Lead-to-Order, Order-to-Activate, Trouble-to-Resolve, Bill-to-Cash)
- Experience working in Agile / Scrum environments
- Strong stakeholder management and communication skills
- Ability to work in complex, multi-vendor and system-integrated environments
- Product Owner / Scrum certifications (CSPO, PMI PBA, SAFe PO/PM)
- Experience with digital telco transformation and cloud-based platforms
- Prior experience working with Tier-1 telecom operators
- Experience in large-scale telco transformation or migration programs