全职 Senior CMDB - ITOM Engineer (Contract) 工作, 薪水 up to SGD 11,000, MAYBANK SINGAPORE LIMITED Islandwide (Singapore) 公司招聘中 - Ricebowl

You will serve as the local technical lead for ServiceNow CMDB and ITOM, ensuring Singapore’s infrastructure, applications and cloud estate are accurately represented within the Group ServiceNow platform.

Responsibilities:-

• Lead the onboarding of Singapore's infrastructure, application and cloud estate into the Group ServiceNow CMDB.
• Drive ServiceNow Discovery, Service Mapping, Event Management and CMDB initiatives to establish a reliable single source of truth.
• Partner with Group architects to localise CMDB, CSDM and reconciliation models for Singapore-specific requirements.
• Build and maintain end-to-end service maps to support impact analysis, change risk assessment and incident triage.
• Integrate local technology platforms, monitoring tools and asset repositories into the Group CMDB ecosystem.
• Serve as the Subject Matter Expert and escalation point for CMDB, ITOM and IT Asset-related matters.
• Drive data quality, governance, discovery coverage and continuous improvement to maintain audit-ready CMDB integrity.

Requirements:

• Degree in Computer Science, Information Technology, Engineering or a related discipline.
• Minimum 8 years of experience in IT Operations Management, CMDB engineering, IT Asset Management or ServiceNow ITOM delivery.
• Strong hands-on experience with:
• ServiceNow CMDB and ITOM Discovery, Service Mapping and Event Management CMDB/CSDM design and governance
• Infrastructure, networking and cloud technologies (AWS/Azure)Data quality, CI reconciliation and configuration management
• Experience in scripting using PowerShell, Python or JavaScript is advantageous.
• ServiceNow and ITIL certifications will be highly regarded.

Only shortlisted candidate will be notified.