Role Overview
We are seeking a technically capable and highly responsible Engineering Specialist – Medical Equipment & Compliance to become the primary in-house expert in operating and managing the Nodexus Machine.
Key Responsibilities
- Complete all technical training provided and become the company’s primary expert in operating, maintaining, and troubleshooting the Nodexus Machine.
- Set up, operate, inspect, clean, and perform routine preventive maintenance on the machine in accordance with approved procedures and safety requirements.
- Conduct professional machine demonstrations and provide clear technical explanations to prospective B2B customers.
- Respond to customer enquiries and coordinate with the Director of Engineering in the United States on technical issues, repairs, and further support.
- Maintain accurate operating, maintenance, incident, and compliance records, and assist in developing SOPs, troubleshooting guides, and training materials.
- Collaborate with the sales, business development, medical, and operations teams to support customer engagement and commercial activities.
Qualifications and Experience
To excel in this role, candidates should possess:
- Bachelor’s degree in Biomedical Engineering, Medical Engineering, Mechanical Engineering, Electrical Engineering, Medical Technology, or a related discipline.
- Prior hands-on experience with and knowledge of the Nodexus Machine would be a significant advantage.
- Relevant hands-on experience with medical, laboratory, diagnostic, or other technical equipment is preferred.
- Good communication and presentation skills, with the ability to explain technical information and demonstrate equipment to B2B customers.
- Detail-oriented, safety-conscious, and capable of maintaining accurate technical and compliance records.
- Able to work independently and report effectively to the Director of Engineering in the United States.
- Good command of English is essential; Cantonese and Mandarin are highly desirable.
- Immediate availability is highly desirable.
Job Type: Full-time
Pay: $25,000.00 - $35,000.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Maternity leave
- Medical Insurance
- Work from home
Work Location: In person