Core Duties & Responsibilities
Perform professional facial treatments, extractions, basic skincare services, body slimming, permanent/temporary hair removal (waxing, threading, IPL), and spa therapies. Depending on the establishment, services may also cover eyelash extensions, semi-permanent eyebrow embroidery, nail care (manicures/pedicures), and makeup application.
- Client Consultation & Skin Analysis:
Evaluate client skin types and conditions. Provide professional advice on customized skincare regimens, suitable spa treatments, and facial routines.
- Sales & Package Promotion:
Upsell and cross-sell beauty packages, recurring treatment cycles, and specific retail cosmetic or skincare products. Meeting monthly personal or salon sales targets is commonly linked to commissions.
- Client Relationship Management:
Address customer enquiries and requests professionally. Conduct post-treatment follow-ups to monitor skin progress and maintain long-term client retention.
- Hygiene & Administration:
Maintain strict salon cleanliness and sanitation of tools and equipment in line with local industry regulations. Manage appointment bookings, client tracking cards, and point-of-sale cash registers.
