Oversee day-to-day operations to deliver high level of service for our guests consistently
Monitor and ensure the quality of food & beverage, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet Company standards
Handle administration duties include staff roster and duty assignments
Undertake a busy and fast-paced role with varied duties
Handle and resolve issues or complaints in a professional manner
To supervise all staff members in their duties and encourage or reprimand as necessary.
To train staff to provide high standards of service and increase their personal knowledge.
Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
Our promise to you:
We will respect and value your background and perspectives
We will work together with integrity
We will share our incredible pride for job, company and industry
What we ask of you: bring passion to all that you do
Listen, move fast and think innovatively
Speak up, have ideas and share them
Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Who we are
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
Together, we'll make travel better.