jobs in CTS HOSPITALITY PTE. LTD.

全职 Housekeeping Attendant (Full Time) 工作, 薪水 up to SGD 2,000, CTS HOSPITALITY PTE. LTD. East Region (Singapore) 公司招聘中 - Ricebowl

Housekeeping Attendant (Full Time)

CTS HOSPITALITY PTE. LTD.

East Region (Singapore)

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工作地点

  • 80 AIRPORT BOULEVARD East Region (Singapore) Singapore

职位描述

岗位职责

Note to Applicants:
This role is based in a transit hotel environment, supporting guests on short-stay and time-based bookings.

Job Details:
Location: Changi Airport
Salary: $2000 - $2500
Duration: Perm
Working hours: 5 days work week including weekends and public holidays. Rotating shift (including night shift)

Key Responsibilities

1.      Guest Room Cleaning and Overall Room Condition

  • Clean and service assigned guest rooms according to hotel standards, including beds, bathrooms, floors, furniture and surfaces.

  • Ensure rooms are presented neatly and are complete, comfortable and guest-ready rather than rushed.

  • Pay attention to details that affect first impressions, such as cleanliness, smell, lighting and temperature comfort.

  • Check mirrors, switches, remote controls, hairdryers, bins, corners, skirting and under-bed areas before releasing the room.

  • Ensure amenities, linen, towels and guest supplies are replenished correctly and placed consistently.

  • Release rooms only when all tasks are completed and standards are met

2. Bathroom Hygiene and High-Touch Cleaning

  • Clean and sanitise bathrooms thoroughly using the approved chemicals and correct cleaning procedures

  • Ensure toilets, showers, bathtubs, taps, sinks, tiles, mirrors, and drains are free from stains, hair, or odours.

  • Disinfect high-touch areas such as door handles, light switches, remote controls, telephones and frequently used surfaces.

  • Follow cloth colour coding and tool separation procedures to prevent cross-contamination.

  • Report recurring hygiene issues such as mould, drainage odours, cracked tiles, or damaged grout for corrective action.

3. Servicing According to Room Status and Priorities

  • Apply appropriate cleaning procedures based on room status, including occupied rooms, departing rooms, vacant rooms, VIP rooms and short-stay or day-use rooms where applicable.

  • Follow daily room assignments and priority lists issued by the supervisor.

  • Adjust work priorities when urgent room releases are required to support arrivals.

  • Perform refresh cleaning for occupied rooms with minimal disruption to guest belongings.

  • Support re-cleans or touch-ups when required to maintain quality standards.

4. Guest Interaction and Professional Conduct

  • Respond politely and promptly to guest requests such as additional towels, pillows, amenities, water, or urgent room servicing.

  • Maintain a calm, quiet and respectful presence in guest corridors and public areas.

  • Respect guest privacy at all times and avoid unnecessary handling of guest belongings.

  • Inform supervisors when guest requests require additional support or follow-up.

5. Maintenance Awareness and Defect Reporting

  • Identify and report maintenance issues promptly, including leaks, air-conditioning faults, lighting problems, damaged furniture, loose fittings, or broken fixtures.

  • Provide clear and accurate defect descriptions to support efficient repairs.

  • Recheck rooms after maintenance work when required to ensure rooms are fully guest-ready.

  • Report recurring maintenance issues to support long-term corrective measures.

6. Housekeeping Trolley, Pantry, and Supply Control

  • Maintain housekeeping trolleys in a clean, organised and safe condition throughout the shift.

  • Position trolleys responsibly so corridors remain clear and presentable.

  • Maintain pantry cleanliness and ensure linen, chemicals, and amenities are stored safely and hygienically.

  • Use supplies responsibly to minimise wastage while ensuring rooms are fully stocked.

  • Report low stock levels early to avoid service disruption during peak periods.

7. Lost and Found Handling and Confidentiality

  • Follow lost and found procedures strictly and in accordance with hotel policies.

  • Document all found items accurately and hand them over promptly.

  • Handle guest belongings with care and maintain confidentiality at all times.

  • Do not remove, retain, or discuss found items outside approved procedures.

8. Safety, Chemical Handling, and Work Practices

  • Use cleaning chemicals safely and follow MSDS and PPE requirements at all times.

  • Operate cleaning equipment safely and report equipment faults immediately.

  • Follow safe working practices including wet-floor control, proper lifting techniques, and hazard reporting.

  • Maintain awareness of surroundings to prevent accidents to guests, colleagues, and self.

Qualifications & Requirements

  • Housekeeping or cleaning experience preferred; hospitality experience advantageous.

  • Able to work rotating shifts, including weekends and public holidays, as part of operational requirements.

  • Able to follow cleaning procedures, safety guidelines, and hygiene standards consistently.

  • Able to communicate basic work-related information in English, clearly to supervisors and colleagues.

  • Able to meet workplace safety and operational compliance requirements where applicable

重要安全守则

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