About the client:
Our client is a Reputed Bank.
Responsibilities:
Process CPF and SRS transactions accurately and within agreed service levels (SLAs).
Verify instructions and supporting documents before processing.
Perform account reconciliation and resolve discrepancies in a timely manner.
Escalate exceptions, operational issues, and customer complaints when necessary.
Maintain proper records and ensure compliance with bank policies, procedures, and regulatory requirements.
Collaborate with internal and external stakeholders to support customer needs and service delivery.
Contribute to process improvement initiatives and operational excellence.
Requirements
Diploma or Degree in Business, Banking, Finance, Accounting, or a related discipline.
Experience in banking operations, transaction processing, or financial services is preferred.
Knowledge of CPF and SRS products is an advantage.
Basic understanding of AML, Operational Risk Management, and relevant financial regulations.
Proficient in Microsoft Office applications and computer systems/software.
Experience in SIT/UAT.
Strong attention to detail, accuracy, and problem-solving skills.
Good communication and teamwork skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Interested candidates, who wish to apply for the above position, please send in your resume to *************
We regret that only shortlisted candidates will be contacted.
EA License No. 01C4394
EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)
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PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
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