- Singapore
全职 Site Lead 工作, 薪水, JLL 公司招聘中 - Ricebowl
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JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position Summary:
The Site Lead is the primary on-site operational leader responsible for the Singapore site., managing a team covering Front of House and FM Operations.
This role is responsible for end-to-end facilities management, event planning & management, ensuring seamless daily operations, workplace projects, vendor coordination, and team supervision. The Site Lead serves as the key interface between JLL and client stakeholders, maintaining high service standards across technical operations, workplace services, and health & safety compliance.
Key Responsibilities:
Facilities & Technical Operations
Oversee daily M&E operations and performance outputs, including coordination with JLL's Mobile Technician Services (MTS) and third-party vendors for maintenance, pest control, and indoor landscaping.
Oversee effective cleaning operations including daily and periodic cleaning.
Conduct regular facilities inspections and ensure all systems (HVAC, electrical, plumbing, fire safety) are maintained to operational standards.
Manage work orders efficiently, ensuring prompt resolution.
Perform light-duty technical adjustments (e.g., monitor arms, furniture tightening) and coordinate furniture resets and equipment delivery.
Track and maintain accurate FM asset inventories; oversee storage, disposal, and retrieval of assets.
Workplace Projects & Space Management
Support workplace projects including office moves, renovations, and minor A&A works.
Maintain accurate occupancy and workstation allocation data; provide regular headcount and space utilization reports to the client.
Coordinate all moves, adds, and changes (MAC) with minimal disruption to operations.
Event & Meeting Support
Collaborate with the Events team to support staff events, business meetings, VIP visits, internal meetings, and admin events.
Ensure meeting room setup, equipment readiness, and coordination for high-profile (VIP) events.
Team Supervision & Vendor Management
Supervise and coordinate the deliverables of the workplace team and on-site vendor staff. Ensure regular training needs are planned and executed.
Maintain strong vendor relationships and ensure service quality from third-party contractors.
Develop and manage team’s work schedules to ensure adequate coverage to manage operational continuity.
Compliance & Health & Safety
Ensure full compliance with health and safety regulations, including fire safety, workplace ergonomics, and emergency preparedness.
Implement and maintain workplace policies to support compliance in areas such as building access, visitor management, and HSE-related SOPs.
Conduct regular refresher HSE training for site team members.
Client Relationship & Stakeholder Management
Serve as the primary point of contact for client stakeholders, maintaining proactive communication and relationship management.
Responsible for Monthly Finance and Operations reporting including updating budgets, preparation and submission of invoices.
Liaise with external stakeholders including building landlords and local authorities.
Support client-driven and/or JLL Value-Added initiatives
Job Qualifications:
Diploma in Facilities Management, Engineering, or a related field with at least 10-15 years of relevant facilities management experience; OR
Bachelor's Degree in Facilities Management, Engineering, or a related field with a minimum of 5 years of relevant facilities management experience.
Excellent verbal and written communication skills in English and Mandarin (required for effective communication with client’s bilingual stakeholders).
Proactive, independent, and able to work with minimal supervision while performing under pressure.
Strong organizational and multitasking abilities with attention to detail.
Experience managing and supervising frontline teams and vendor partners.
Availability
Ability to work flexible hours, including occasional weekends and evenings to support events and project milestones.
Why Join This Role?
Be part of a dynamic, fast growing client in Singapore's premium commercial real estate market.
Lead a reliable, high-performing team who delivers with consistent service excellence.
Access JLL's Centers of Excellence (COE) for Engineering, Sustainability, Technology, and Human Experience—providing strategic support and career development opportunities.
Participate in transformation initiatives including the integration of JLL's Mobile Technician Services (MTS) and regional scalability across Southeast Asia.
Reports to: Account Director
Location: Guoco MidTown, Singapore
Team Structure: Currently supervises 3 on-site staff (Events Coordinator, Facilities Coordinator, Receptionist) and coordinates with on-site vendor teams.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position Summary:
The Site Lead is the primary on-site operational leader responsible for the Singapore site., managing a team covering Front of House and FM Operations.
This role is responsible for end-to-end facilities management, event planning & management, ensuring seamless daily operations, workplace projects, vendor coordination, and team supervision. The Site Lead serves as the key interface between JLL and client stakeholders, maintaining high service standards across technical operations, workplace services, and health & safety compliance.
Key Responsibilities:
Facilities & Technical Operations
Oversee daily M&E operations and performance outputs, including coordination with JLL's Mobile Technician Services (MTS) and third-party vendors for maintenance, pest control, and indoor landscaping.
Oversee effective cleaning operations including daily and periodic cleaning.
Conduct regular facilities inspections and ensure all systems (HVAC, electrical, plumbing, fire safety) are maintained to operational standards.
Manage work orders efficiently, ensuring prompt resolution.
Perform light-duty technical adjustments (e.g., monitor arms, furniture tightening) and coordinate furniture resets and equipment delivery.
Track and maintain accurate FM asset inventories; oversee storage, disposal, and retrieval of assets.
Workplace Projects & Space Management
Support workplace projects including office moves, renovations, and minor A&A works.
Maintain accurate occupancy and workstation allocation data; provide regular headcount and space utilization reports to the client.
Coordinate all moves, adds, and changes (MAC) with minimal disruption to operations.
Event & Meeting Support
Collaborate with the Events team to support staff events, business meetings, VIP visits, internal meetings, and admin events.
Ensure meeting room setup, equipment readiness, and coordination for high-profile (VIP) events.
Team Supervision & Vendor Management
Supervise and coordinate the deliverables of the workplace team and on-site vendor staff. Ensure regular training needs are planned and executed.
Maintain strong vendor relationships and ensure service quality from third-party contractors.
Develop and manage team’s work schedules to ensure adequate coverage to manage operational continuity.
Compliance & Health & Safety
Ensure full compliance with health and safety regulations, including fire safety, workplace ergonomics, and emergency preparedness.
Implement and maintain workplace policies to support compliance in areas such as building access, visitor management, and HSE-related SOPs.
Conduct regular refresher HSE training for site team members.
Client Relationship & Stakeholder Management
Serve as the primary point of contact for client stakeholders, maintaining proactive communication and relationship management.
Responsible for Monthly Finance and Operations reporting including updating budgets, preparation and submission of invoices.
Liaise with external stakeholders including building landlords and local authorities.
Support client-driven and/or JLL Value-Added initiatives
Job Qualifications:
Diploma in Facilities Management, Engineering, or a related field with at least 10-15 years of relevant facilities management experience; OR
Bachelor's Degree in Facilities Management, Engineering, or a related field with a minimum of 5 years of relevant facilities management experience.
Excellent verbal and written communication skills in English and Mandarin (required for effective communication with client’s bilingual stakeholders).
Proactive, independent, and able to work with minimal supervision while performing under pressure.
Strong organizational and multitasking abilities with attention to detail.
Experience managing and supervising frontline teams and vendor partners.
Availability
Ability to work flexible hours, including occasional weekends and evenings to support events and project milestones.
Why Join This Role?
Be part of a dynamic, fast growing client in Singapore's premium commercial real estate market.
Lead a reliable, high-performing team who delivers with consistent service excellence.
Access JLL's Centers of Excellence (COE) for Engineering, Sustainability, Technology, and Human Experience—providing strategic support and career development opportunities.
Participate in transformation initiatives including the integration of JLL's Mobile Technician Services (MTS) and regional scalability across Southeast Asia.
Reports to: Account Director
Location: Guoco MidTown, Singapore
Team Structure: Currently supervises 3 on-site staff (Events Coordinator, Facilities Coordinator, Receptionist) and coordinates with on-site vendor teams.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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