- Penang George Town Pulau Pinang Malaysia

工作地点
职位描述
岗位职责
About the role
We are seeking a dynamic Sales/Revenue Operations Specialist to join the global tech events team on a 7-month fixed-term contract. In this role, you will be instrumental in managing contract and data accuracy, maintaining inventory systems, and ensuring seamless billing and invoicing processes. You will serve as a critical liaison between sales and support teams, coordinating across multiple departments to drive operational excellence and revenue accuracy.
Key responsibilities
Manage contracts and ensure data accuracy throughout the contract process and entries into business systems
Conduct audits and reconcile data disparities across systems
Enforce best practices and data standardization
Maintain sponsorship product inventory tracking documents
Maintain booth holds/rents via Floorplan.Live
Maintain Sales Inventory documentation and Internal Product delivery Database
Ensure invoices are issued based on validated data to avoid discrepancies and reduce the need for credit notes
Perform quality control on client billing and invoicing
Monitor and respond to internal and sales organization requests
Support the sales organization with the contract process and client-related requests
About you
Demonstrable experience within a quality control environment, focusing on accuracy of data, delivery, reporting, and reconciliation of sold programs
Highly organized with a strong ability to balance multiple projects simultaneously while maintaining absolute attention to detail
Focused on the accuracy and timeliness of billing delivery and deadlines
Strong influencer able to coordinate across multiple internal teams including Sales, Informa Engage, Operations, and Customer Success
Able to communicate conceptual solutions to peers and management effectively
Exemplary high standards of customer service
Motivated and driven to succeed
Salesforce experience and excel proficiency are preferred
重要安全守则
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