全职 Manager, Business Process Excellence (Sales Planning, Doc control) 工作, 薪水 up to SGD 6,500, YSQ INTERNATIONAL PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Lead business process transformation and digitalization across YSQ International's manufacturing and trading entities, with focus on sales and planning (sales planning and manufacturing planning).

This is a hands-on individual contributor role. The incumbent owns each initiative end to end: review the current process, design the new process, define the system requirements, and drive adoption.

Success in this role is defined by:

• Standardised sales and planning processes applied across entities

• Process designs delivered into Internal Developed Software and Power BI

• One planning cycle that links sales forecasts to manufacturing and procurement plans

• New processes and tools adopted and sustained after go-live

• Initiatives delivered on scope and schedule, with benefits reported to management

This role drives the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Responsibilities and Duties

1. Process Transformation

• Lead transformation initiatives from current-state review to implementation

• Maintain the transformation roadmap and report progress to management

• Design processes that can be reused across entities

Sales & Planning Processes

1. Redesign order-to-cash, sales operations, and sales reporting processes

2. Design one integrated planning process (S&OP), from sales planning to manufacturing planning

3. Define planning KPIs such as forecast accuracy, plan adherence, and service level

   Digitalization

• Convert process designs into business requirements for Internal Developed Software

• Work with IT through build, testing, and go-live, and lead user acceptance testing

• Define Power BI reporting requirements for sales and planning

  Change Implementation & Adoption

• Lead rollout, training, and communication for new processes and tools

• Oversee SOPs, work instructions, and forms

• Track adoption after go-live and close gaps

  Monitoring & Continuous Improvement

• Track process KPIs and benefits against baseline

• Audit process compliance and drive corrective actions

• Benchmark processes against industry best practice

  Stakeholder Management

• Work with Sales, Planning, Procurement, Manufacturing, Finance, and IT across entities

• Run cross-functional workshops to agree on common ways of working

• Influence department heads to secure buy-in

  Other Duties

• Other ad-hoc assignments as required by reporting superior

Part C: Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)

• Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related discipline

• Minimum 2–4 years of experience in business process improvement, transformation, or digitalization

• Experience in sales, sales operations, or planning (sales planning and manufacturing planning) is strongly preferred, ideally in manufacturing or FMCG

• Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), and order-to-cash

• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent

• Experience writing business requirements for system projects

• Proficient in Microsoft Visio and Excel; Power BI is an advantage

• Multi-entity, multi-country experience is an advantage