Define and monitor vendor KPIs, SLAs, delivery commitments, and service recovery initiatives.
Partner with Technology, Procurement, Risk, Legal, Compliance, Cybersecurity, Finance, and business stakeholders on vendor-related decisions.
Drive contract renewals, cost optimization, benchmarking, negotiations, and value realization initiatives.
Prepare executive dashboards, risk reports, performance reviews, and strategic recommendations for senior management.
Job Requirements
8-10 years of experience in vendor management, supplier governance, procurement, contract management, third-party risk, or IT service management within banking, financial services, or regulated industries.