Responsibilities
Lead Management & Conversion
- Handle incoming sales enquiries by phone, email and walk-ins, triaging prospects
- Follow up quickly with personalised messages and calls to nurture interest and move prospects through the funnel.
- Qualify leads, schedule viewings and convert site visits into confirmed bookings while working to meet sales targets.
- Maintain accurate pipeline records and share timely updates so the team can forecast and plan.
Client Engagement & Viewings
- Arrange and host property viewings, present features clearly and answer client questions with confidence.
- Prepare and provide tailored property information, pricing and payment options for each prospect.
- Collect structured feedback after viewings and follow up to resolve concerns and progress negotiations.
- Represent Wealth Momentum Sdn Bhd professionally at site visits, open houses and community touchpoints.
Sales Administration & Teamwork
- Prepare booking documentation and coordinate with admin to ensure contracts and handovers are accurate and on time.
- Collaborate with marketing and operations to align on promotions, viewing schedules and lead follow-up processes.
- Report your performance against targets and suggest practical improvements to speed up conversions.
- Work independently on your portfolio while stepping in to support colleagues during busy periods.
Requirements
Qualifications & Experience
- Minimum Diploma or Degree in any relevant field.
- Sales or property experience is an advantage; fresh graduates with a strong interest in sales are welcome to apply.
- Willing to work towards sales targets and adapt availability for evening or weekend viewings when needed.
- Able to work independently and as part of a close team, contributing to shared goals.
Hard Skills & Knowledge
- Good communication and interpersonal skills with clear spoken and written English.
- Comfortable handling customer enquiries, presenting property features and closing bookings.
- Familiarity with basic CRM tools, MS Office and scheduling systems, or a readiness to learn them quickly.
- Basic numeracy for pricing discussions, commission calculations and simple reporting; local market knowledge is a plus.
Soft Skills & Qualities
- Confident and customer-focused, able to build rapport and put clients at ease.
- Self-motivated and resilient under targets, with discipline to follow up consistently.
- Organised and punctual, able to manage multiple viewings and enquiries each day.
- Friendly team player who communicates clearly and supports colleagues when needed.