What you'll be doing
Attend to patients and visitors at service counters and provide assistance throughout their visit
Manage patient registration, appointments, admissions and other service-related matters
Handle patient enquiries and provide accurate information on hospital services and processes
Coordinate with internal departments to facilitate appointments, investigations and other patient service needs
Manage payments, billing-related enquiries and other administrative transactions where required
Assist with queue management and ensure smooth day-to-day counter operations
Handle patient feedback and escalate service issues to the relevant departments when necessary
Maintain accurate patient records and ensure proper documentation in accordance with hospital procedures
Support departmental administrative duties and service improvement initiatives
Maintain a professional, courteous and patient-focused approach at all times
What we're looking for
Nitec, Higher Nitec or Diploma in any discipline
Prior experience in customer service, healthcare, hospitality or other service-oriented environments will be advantageous
Good communication and interpersonal skills
Interested applicants, kindly furnish us with your full
and detailed resume in MS Words format and click "Apply Now" button.
We regret to inform only shortlisted candidates will be
notified. Applicants who do not possess necessary experience or qualification
will still be considered on individual merits and may be contacted for other
opportunities.
JobStudio will not solicit any money, request to use your
bank account for business or request you to transfer any monies to any
parties. Please be aware of scams impersonating JobStudio and our
employees. You may call our office directly for verification. We will not be
liable for any loss arising from scams.
JOBSTUDIO
PTE. LTD.
EA
License No: 10C4754
EA
Personnel: Ryan Tan En Long
EA Personnel Reg No: R25158265