Company Description TDCX is a Singapore-headquartered provider of digital customer experience solutions for leading and disruptive global brands. The company supports clients across industries such as fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming, and e-commerce. With more than 19,000 employees across 34 campuses worldwide, including key locations across Asia, TDCX offers opportunities to work in a diverse, international environment. TDCX combines technology, human intelligence, and its strong regional footprint to help clients grow while maintaining a strong commitment to responsible corporate citizenship. Its corporate social responsibility initiatives focus on positively transforming the lives of its people, the communities it serves, and the environment.
Role Description The Student Assistant role at TDCX is a full-time, on-site position based in Kuala Lumpur. The individual in this role will support day-to-day operations for customer experience teams, including handling administrative tasks, preparing reports, and maintaining documentation. The Student Assistant will assist with data entry, scheduling, and coordination of meetings or training sessions, ensuring smooth internal communication and workflow. The role may involve supporting client-facing teams by gathering information, updating systems, and assisting with basic inquiries under supervision. The Student Assistant will collaborate with team members and leaders, learn TDCX processes and tools, and contribute to a positive and organized work environment.
Qualifications
- Strong organizational, time management, and administrative skills to handle multiple tasks and deadlines effectively.
- Proficiency in basic computer applications (e.g., word processing, spreadsheets, presentation tools) and willingness to learn internal systems.
- Clear written and verbal communication skills, with the ability to interact professionally with team members and stakeholders.
- Attention to detail and accuracy in data entry, documentation, and report preparation.
- Ability to work on-site in Kuala Lumpur, collaborate in a team-based environment, and adapt in a fast-paced setting.
- Current student or recent graduate in a relevant field (e.g., Business, Communications, IT, or related disciplines) preferred.
- Fluency in English; additional language skills are an advantage in a multinational environment.
- Interest in digital customer experience, technology-driven environments, and learning about global operations is beneficial.