jobs in Tokio Marine Insurance Group (Asia)

全职 Manager, Business Process Excellence 工作, 薪水, Tokio Marine Insurance Group (Asia) Federal Territory 公司招聘中 - Ricebowl

Manager, Business Process Excellence

Tokio Marine Insurance Group (Asia)

全职

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Responsibilities

  • To improve business processes, so they are efficient, compliant, and aligned with organisational goals.
  • Develop practical, scalable solutions that improve performance across functions and customer touchpoints.
  • Assist with Lean, DMAIC, Kaizen, process-mapping, and waste-elimination activities under the Senior Manager’s guidance.
  • Help plan, coordinate, track, and document improvement projects, including milestones, risks, actions, and benefits.
  • Collect and analyse process data, support root-cause analysis, and prepare clear findings and recommendations.
  • Support workshops and stakeholder meetings, record decisions, and follow up agreed actions.
  • Help run Lean and continuous-improvement training by preparing materials, coordinating sessions, facilitating exercises, and tracking participation.
  • Maintain project dashboards, documentation, control plans, and post-implementation reviews.
  • Promote customer focus, teamwork, and continuous improvement across business functions.

Requirements

  • Bachelor’s Degree in Business, Engineering, Statistics, Operations, or a related discipline.
  • Lean Six Sigma Yellow Belt required; Green Belt certification is an advantage.
  • At least seven years’ experience in process improvement, operations, projects, or transformation, including cross-functional initiatives, workshops, or training.
  • Insurance or financial-services experience is preferred.
  • Working knowledge of Lean, DMAIC, Kaizen, process mapping, 5S, standard work, and visual management.
  • Good analytical and problem-solving skills, with the ability to interpret operational data.
  • Proficiency in process mapping, presentation, spreadsheet, data-visualisation, and productivity tools.
  • Good coordination, documentation, facilitation, communication, and stakeholder-management skills.
  • Ability to support training activities and manage multiple project tasks.

LI (TMIM)

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