Location: West
Salary: $18/ hr
Working Hours: Weekdays 8am - 2pm, Weekends 8am - 11am
Job Scope:
- • Engage patients and caregivers through counselling and outreach
- • Explain programme requirements and care processes clearly
- • Verify patient contact and residential information
- • Address patient and caregiver concerns and facilitate programme admission
- • Escalate complex cases or concerns to the clinical team when required
- • Work closely with intake colleagues to ensure a smooth transition into the service
- • Maintain accurate records of counselling sessions and outcomes
- • Support process improvements and other ad hoc duties
Job Requirements:
- • Min. Diploma in any healthcare/ any relevant field
- • Able to commit to weekday shifts and rotational weekends/Public Holidays
- • Strong communication and interpersonal skills
- • Empathetic and patient-centred approach
- • Comfortable interacting with patients and caregivers in a healthcare setting
- • Healthcare, patient service or customer service experience is advantageous
Interested candidates may apply by submitting their updated resume to *************
Melissa Zhang Zhiqi (Mezzo)
CEI No: R2197564
Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599