Coordinate overseas shipments, customs clearance, freight forwarders and delivery of goods to the Singapore warehouse
Check and verify local logistics charges such as THC, handling, D/O, trucking, storage and other freight-related costs
Coordinate with third-party warehouses on receiving, storage, outbound orders, returns, stock transfers and stocktaking while ensuring inventory accuracy
Monitor inventory levels and product expiry dates, and flag short-dated, slow-moving or out-of-stock items early
Plan stock replenishment based on sales, inventory, incoming stock, forecasts, safety stock and overseas lead times
Manage wholesale and retail orders from stock confirmation through warehouse fulfilment, delivery and proof of receipt
Support Shopee, website and other e-commerce order fulfilment, including deliveries, returns, exchanges and stock allocation
Prepare and maintain reports on inventory, sales, purchases, stock movement, fulfilment performance and logistics expenses
Follow up and resolve shipment delays, clearance issues, damaged or missing goods, inventory discrepancies and delivery problems
Maintain supply chain SOPs and proper records for purchasing, imports, customs clearance, warehousing, stocktaking and returns
Requirement:
1–3 years of relevant experience in logistics, import operations, warehousing or supply chain operations
Strong initiative, attention to detail and a responsible attitude towards follow-up and task completion
Proficient in Microsoft Excel and comfortable handling inventory, sales, purchasing and order-related data
Able to perform basic inventory and order analysis and maintain accurate operational records
Experience using ERP and/or Warehouse Management Systems (WMS)
Familiarity with Singapore import procedures, freight forwarding, customs clearance and third-party warehousing
Good organisational and communication skills
Able to coordinate effectively with internal departments, suppliers, logistics providers, warehouses and customers
Comfortable managing multiple tasks and following up on operational issues independently
Willing to learn and comfortable working in a fast-paced SME environment where responsibilities may span logistics, supply chain and e-commerce operations