jobs in ITCAN PTE. LIMITED

全职 We’re Hiring! – Desktop Support Engineer 工作, 薪水 up to SGD 2,700, ITCAN PTE. LIMITED Islandwide (Singapore) 公司招聘中 - Ricebowl

We’re Hiring! – Desktop Support Engineer

ITCAN PTE. LIMITED

全职

Islandwide (Singapore)

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工作地点

  • Islandwide (Singapore) Singapore

职位描述

岗位职责

  • Diagnosing and resolving technical issues with hardware or software systems
  • Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues
  • Identifying when system reconfiguration is needed and implementing it
  • Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements
  • Documenting technical support procedures and maintaining customer records
  • Responding promptly to queries and providing information on the proper installation, maintenance and use of technical systems
  • Performing complete on-site installations, including backing up client data, upgrading systems when needed, and installing new software or hardware.

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