全职 IT Support | Desktop Engineer - 12 months contract 工作, 薪水 up to SGD 3,500, RecruitFirst Pte Ltd Central Region (Singapore) 公司招聘中 - Ricebowl

Location (Nearest MRT):  Central Area

Salary: Up to $ 3,100 (Depends on Qualification & Relevant Work Experience)

Performance Bonus: Up to 1 Month

Duration of Work:  1 Year Renewable Contract 

Working Hours - Normal Office Hours
Monday to Friday, 8:30 AM – 6:00 PM

Responsibilities

Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
Perform imaging/re-imaging / troubleshooting / configuration
Perform asset inventories
Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
Updates Incident records
Creates and updates work instructions (where necessary)
Document standards and procedures (where necessary)

Requirement:

Minimum 1 year of hands-on experience in desktop support, with proven expertise in troubleshooting hardware, software, and end-user technical issues.

EA License No: 13C6342