Responsibilities:
Maintenance Contract Administration
Maintenance Contract creation and management.
Ensure data accuracy and consistency across different systems and platforms.
Daily maintenance contract documents reconciliation.
Work closely with service sales engineers to support the administrative work on new and renewal contracts.
Preparation and processing of invoicing for upfront payment.
Preparation of daily/monthly reports compilation for manager approval.
Assist in Service Partner Vendor for New/Renewal of service partner service agreement.
Service Operations Support
Work closely with service team on daily submitted service work orders for closing.
Preparation and processing of invoicing for completed work order.
Ensuring all service work orders are accurate and completed with relevant document.
Ensuring all completed service work order are closed daily.
Ensuring all invoices are sent out to correctly with supporting documentation.
Daily service work orders' documents reconciliation.
Preparation of daily/monthly reports compilation for manager approval.
Assist in subcon closing and processing payment.
Assist in monthly service sales closing.
Assist to consolidate CN for manager approval and ensure documents are in order.
Assist in internal and external audit.
Provide general administrative support to the service department as needed.
Any other duties as assigned by superior.