全职 CS - Finance Executive 工作, 薪水 up to MYR 4,500, Company Confidentials Federal Territory 公司招聘中 - Ricebowl

工作职责：

• 负责日常财务交易、付款、收款及账务记录。
• 处理及跟进客户存款、提款、退款及付款相关事宜。
• 进行账目核对，并调查及处理交易差异。
• 通过在线聊天及其他沟通渠道回复客户咨询。
• 协助客户处理付款、账户及服务相关问题。
• 专业地处理客户投诉，并在必要时将复杂问题上报处理。
• 与财务、运营及其他部门协调，以解决客户相关问题。
• 确保所有交易及客户资料得到准确、妥善及保密的处理。
• 完成其他财务及客户服务相关工作。

Job Responsibilities:

• Handle daily financial transactions, payments, receipts, and account records.
• Monitor and process customer deposits, withdrawals, refunds, and payment-related matters.
• Perform account reconciliation and investigate transaction discrepancies.
• Respond to customer inquiries via chat and other communication channels.
• Assist customers with payment, account, and service-related issues.
• Resolve customer complaints professionally and escalate complex cases when necessary.
• Coordinate with Finance, Operations, and other departments to resolve customer issues.
• Ensure all transactions and customer information are handled accurately and confidentially.
• Perform other finance and customer service duties as assigned.

职位类型：全职

薪资： RM4,000.00至RM4,500.00（每月 ）

Work Location: 现场办公