About to role
Responsible for managing the company’s accounts receivable, monitoring customer credit limits, ensuring timely collection of outstanding payments, and minimising bad debts. The role involves maintaining accurate customer accounts, resolving payment disputes, and working closely with the sales and finance teams to maintain healthy cash flow.
Main Responsibilities
- Assess customer creditworthiness and recommend appropriate credit limits and payment terms.
- Review and monitor customer credit limits and payment history.
- Identify high-risk accounts and recommend appropriate credit control measures.
- Monitor accounts receivable and follow up on overdue invoices.
- Ensure credit applications and supporting documents are complete and properly approved.
- Contact customers via phone, email, and other communication channels to arrange payment.
- Prepare and maintain an updated accounts receivable ageing report.
- Ensure timely collection of outstanding balances in accordance with agreed payment terms.
- Monitor collection targets and provide regular updates on collection performance.
- Reconcile customer accounts and investigate outstanding balances.
- Ensure credit notes, and customer statements are issued accurately and on time.
- Maintain professional relationships with customers to facilitate timely payments.
- Communicate with customers regarding disputed invoices and outstanding documentation.
- Maintain accurate records of customer communications, collection activities, and payment commitments.
- Escalate overdue accounts and potential bad debts to management when necessary.
- Liaise with the sales, customer service, and finance teams to resolve billing and payment issues.
- Prepare weekly and monthly collection reports, overdue reports, and accounts receivable ageing analysis.
- Monitor collection targets and days sales outstanding.
- Support month-end closing activities and accounts receivable reconciliations.
- Ensure compliance with company credit policies, internal controls, and applicable financial procedures.
- Assist with audit requests and provide supporting documentation when required.
Main Requirements
- Diploma or Degree in Accounting, Finance, Business Administration, or a related field.
- At least 1–3 years of relevant experience in credit control, accounts receivable, or debt collection.
- Good knowledge of credit management principles and accounts receivable processes.
- Proficient in Microsoft Excel and accounting software.
- Strong communication, negotiation, and problem-solving skills.
- Good analytical skills and attention to detail.
- Able to manage multiple accounts, prioritise tasks, and meet collection deadlines.
- Responsible, organised, proactive, and able to work independently as well as in a team.
The Package:
- Basic Salary
- Meal Allowance
- Annual Leave, Medical Leave
- Special Granted Leaves (Birthday Leave, Marriage Leave, Compassionate Leave)
- Medical Benefit
- Group Hospitalization Insurance
- Flexi Benefit Entitlement, Laptop Provided, Monthly Employee Engagement Events
- Working Hours: 9:00AM - 6:00PM (Monday – Friday)
- Grow career with clear opportunities for advancement and professional development
- Office location easy access to public transportation [KL Sentral Station (e.g. MRT, LRT, Monorail, KTM)]
Pay: RM3,500.00 - RM4,200.00 per month
Benefits:
- Maternity leave
- Meal allowance
- Opportunities for promotion
Work Location: In person