全职 Data Governance Operations Analyst 工作, 薪水, Coupang 公司招聘中 - Ricebowl

Job Overview

We are seeking a Data Governance Operations Analyst to support the ongoing execution and coordination of enterprise data retention, lifecycle management, and governance requirements.

This position serves as a key operational interface between Infrastructure Operations, Governance, Risk and Compliance (GRC), Legal, Privacy, and application owners.

The role is responsible for coordinating policy implementation, managing operational requests and exceptions, maintaining retention inventories, and ensuring that approved governance requirements are translated into actionable operational activities.

The ideal candidate has experience in technology operations, compliance coordination, or data governance and is comfortable working across technical and nontechnical teams.

Key Responsibilities

• Coordinate the operational implementation of approved enterprise data retention and lifecycle management policies.
• Work with GRC, Legal, and Privacy to interpret documented requirements and translate them into operational tasks for technical teams.
• Maintain inventories of systems, data classifications, retention requirements, configurations, and accountable owners.
• Manage operational intake, tracking, approvals, and follow-up for retention configuration changes.
• Coordinate retention policy exceptions, including documentation, approval tracking, remediation, and periodic review.
• Support Legal and Privacy teams in coordinating approved preservation, deletion, and data lifecycle requests.
• Track implementation progress and ensure outstanding items are assigned, prioritized, and resolved.
• Coordinate periodic reviews of retention controls with infrastructure, application, and platform owners.
• Collect and maintain operational evidence supporting governance reviews, compliance assessments, and internal audits.
• Develop operational dashboards and reporting covering retention compliance, exceptions, remediation, and control effectiveness.
• Identify opportunities to standardize workflows and improve the efficiency of data governance operations.
• Maintain procedures, process documentation, and operational knowledge repositories.

Basic Qualifications

• Bachelor's degree in Information Systems, Business, Computer Science, or equivalent practical experience.
• 6+ years of experience in IT operations, data governance, compliance operations, risk management, or a related field.
• Experience coordinating technical and operational activities across multiple teams.
• Working knowledge of data retention, records management, or information lifecycle management.
• Experience maintaining operational inventories, reporting, and compliance documentation.
• Strong analytical, organizational, and communication skills.
• Ability to translate policy requirements into clear operational actions.
• Experience with enterprise ticketing, workflow management, and documentation platforms.

Preferred Qualifications

• Experience working with GRC, Legal, Privacy, or Internal Audit organizations.
• Familiarity with Microsoft Purview or comparable data governance and compliance platforms.
• Knowledge of privacy regulations, retention requirements, and information governance principles.
• Experience supporting internal audits, control testing, and regulatory compliance assessments.
• Familiarity with ServiceNow, Jira, Confluence, or similar enterprise workflow tools.
• Experience developing operational metrics, reporting, or compliance dashboards.
• Understanding of enterprise infrastructure, SaaS platforms, and cloud environments.

What Success Looks Like

• Approved retention requirements are accurately documented and mapped to accountable system owners.
• Governance requests and exceptions are consistently tracked through resolution.
• GRC, Legal, Privacy, and technical teams have clear visibility into implementation status.
• Audit evidence and operational records are complete, accessible, and current.
• Retention-related changes are executed through repeatable, documented workflows.

Details to Consider

• This role is open to Singapore Citizens and Permanent Residents only
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

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