全职 OPERATION AND BUSINESS SUPPORT EXECUTIVE 工作, 薪水 up to MYR 4,500, I.MEDIC PLT Federal Territory 公司招聘中 - Ricebowl

1. Job Description for Operation & Business support Executive

The Operation & Business Support Executive is responsible for supporting the daily operations of I.Medic PLT, with a key focus on consignment stock management, case preparation, inventory control, sales and operational documentation, customer support, cash sales and coordination with hospitals and sales team.

The position requires strong attention to detail, good organisational skills and the ability to coordinate multiple urgent requirements, particularly for hospital cases and medical device procedures.

2. Key Responsibilities

1. Consignment Stock Management

- Manage and maintain records of all consignment stock placed at hospitals and healthcare facilities.

- Prepare Consignment Stock Issue In documents when stock is delivered or placed at the hospital.

- Prepare Consignment Stock Issue Out documents when consignment stock is used, returned or transferred.

- Ensure all stock movements are properly recorded and supported by the relevant documentation.

- Monitor consignment stock balances at each hospital.

- Coordinate with Sales Representatives and hospital staff to verify stock usage.

- Conduct regular reconciliation of consignment stock records against physical stock.

- Follow up on missing, used, returned or unaccounted consignment items.

- Monitor product batch numbers, serial numbers and expiry dates where applicable.

- Highlight discrepancies or unusual stock movements to Management promptly.

2.Consignment Stock Follow-Up & Documentation

- Update the consignment stock records after receiving the completed documents.

- Upload all completed and signed consignment documents to the EP Portal in a timely manner.

- Ensure documents uploaded to the EP Portal are complete, accurate and properly filed according to the relevant case/customer.

- Maintain proper records of submitted documents for future reference and audit purposes.

- Follow up on rejected, incomplete or pending documents in the EP Portal and ensure corrections are made promptly.

- Monitor outstanding consignment documents and provide regular updates to Management.

- Reconcile consignment stock usage against the Issue In/Issue Out records and hospital case records.

- Immediately report any discrepancy between physical stock, consignment records and EP Portal documentation to Management.

3. Case Preparation & Hospital Support

- Prepare medical devices, implants, instruments and other required products for scheduled hospital cases.

- Check the case requirements against the relevant case list, PO or request from the Sales Representative.

- Ensure the correct product, size, quantity, batch and serial number are prepared before each case.

- Prepare and organise instruments and medical devices for delivery to hospitals.

- Coordinate with Sales Representatives regarding urgent or last-minute case requirements.

- Ensure all case-related documentation is completed and properly filed.

- Follow up after cases to ensure used, unused and returned products are properly recorded.

- Coordinate the return of unused consignment stock and instruments after completion of cases.

4. Cash Sales

- Process and coordinate cash sales for customers and healthcare facilities.

- Prepare the relevant sales documentation, invoice, receipt and supporting documents.

- Verify the products and quantities supplied against the customer's order.

- Ensure payment is received and properly recorded before or upon release of goods, according to company procedures.

- Maintain accurate cash sales records.

- Coordinate with Finance/Accounts regarding cash collections and payment reconciliation.

- Follow up on any outstanding cash sales documentation or payment discrepancies.

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

• Free parking
• Opportunities for promotion

Work Location: In person