Job Summary
You will deliver quality patient experience by performing patient registration, handling enquiries, preparing and dispensing medicines, assisting doctors during consultations, providing nursing care, managing clinic administration, and maintaining inventory.
Responsibilities
Register patients accurately and handle patient and phone enquiries to ensure smooth clinic operations
Schedule patient appointments efficiently to optimize clinic workflow
Prepare and dispense medicines following prescribed guidelines to ensure patient safety
Educate patients on medication usage and medical procedures to support treatment adherence
Assist doctors during patient consultations and minor procedures to facilitate effective care
Provide nursing care to patients to support their health and comfort
Manage billing transactions, process payments, submit insurance claims, and maintain proper documentation and filing for administrative accuracy
Monitor and replenish clinic inventory of medicines and consumable items to maintain stock levels
Perform additional duties as assigned by the doctor to support clinic needs
Preferred competencies and qualifications
ITEC/Diploma in Nursing or relevant healthcare certification (Nurse/Medical Support & Assistant) or equivalent
At least 2 years of relevant working experience
Familiarity with clinic management software such as Clinic Assist and Plato Medical
Proficiency in office software and basic medical equipment
Strong communication and interpersonal skills to engage effectively with patients and team members
Fluency in English and Mandarin to liaise with Mandarin-speaking patients
Proactive attitude with willingness to learn new skills
Ability to commit to clinic working hours, including weekends (5.5 days work week)
Other Information
We offer a competitive remuneration package based on qualifications and experience. Only shortlisted candidates will be notified. Please include current/last drawn salary, expected salary, and reason for leaving in your resume.
MediNex has been incorporated since 2009.
First known as JK Group Solutions Pte Ltd, we have over 20 years of experience in establishing ourselves as a key player in supporting aspiring entrepreneurs in the setting up of new entities and growing their business.
We are an accredited training organisation (ATO), and we are looking for a team of professionals to provide outsourced accounting, corporate secretarial and human resources services to our clients both in the healthcare and non-healthcare industries.