Identify prospective customers, generate leads and develop new business opportunities.
Conduct customer visits to understand technical and operational requirements and recommend suitable laboratory instruments and solutions.
Conduct product presentations, demonstrations and technical discussions with customers.
Prepare quotations, proposals and tender submissions, and follow up on enquiries and sales opportunities.
Develop and maintain strong customer relationships through professional consultation and after-sales support.
Coordinate with local and overseas suppliers on productavailability, sourcing, specifications and pricing.
Assist in developing and updating marketing materials, including brochures, flyers, catalogues and presentation decks.
Act as the main point of contact for assigned customer projects and provide timely updates.
Handle customer concerns and complaints and coordinate timely resolution.
Support new client onboarding and provide guidance on sample submission processes
Qualifications
Experience in laboratory equipment, scientific instruments, analytical products or related industries will be an advantage.
Candidates with less than one year of relevant sales experience who demonstrate good communication skills, initiative and a strong interest in technical sales are also encouraged to apply.
Able to work independently as well as collaboratively in a fast-paced environment.
Chemistry background with an interest in sales are welcome to apply.