Job Description
2. Fitness Operations
- Oversee daily gym/facility operations.
- Ensure equipment, workout areas, and facilities are clean, safe, and functional.
- Implement and maintain gym policies and procedures.
- Handle operational issues and resolve problems promptly.
- Coordinate equipment maintenance and repairs.
3. Member Management
- Ensure high-quality member service and engagement.
- Handle member feedback, complaints, and service recovery.
- Monitor member retention and identify reasons for cancellations.
- Develop programs to improve member satisfaction and loyalty.
- Assist with membership tours, consultations, and sales when required.
4. Personal Training & Fitness Programs
- Manage personal training operations and trainer performance.
- Monitor PT sales, sessions conducted, and client retention.
- Develop fitness programs, challenges, classes, and wellness activities.
- Ensure trainers follow professional and safety standards.
- Monitor client progress and service quality.
5. Health & Safety
- Ensure compliance with health, safety, and emergency procedures.
- Conduct regular inspections of equipment and workout areas.
- Ensure staff are trained in emergency procedures and first aid.
- Report and document accidents, injuries, and incidents appropriately.
Job Requirements
- Minimum 3-4 years experiences as Fitness trainer/instructor
- Must at least possess a Diploma/Degree in Sports Science and/or any Fitness Certification
- Willing to work on shift hours and on PH/weekends
Benefits
- Medical Insurance coverage
- Medical Benefit
- Birthday Reward
- Free Gym usage
- Attendance Allowance of RM200
- Yearly Bonus
- Attractive Incentive/Commission
- KWSP/SOCSO/EIS contribution
- All types of leave provided
Pay: RM5,000.00 - RM9,000.00 per month
Work Location: In person